Miah Travel Hub is an independent UK travel agency serving clients nationwide. We arrange travel services through third-party suppliers, including accommodation providers, transfer providers, airlines, wholesalers and tour operators.
Unless expressly stated otherwise in your booking documents, Miah Travel Hub is not the supplier or organiser of the underlying travel service. The identity and applicable terms of the relevant supplier will be provided with your quotation or confirmation where available.
We may assist with Umrah arrangements, hotel-only bookings, family holidays, honeymoons, city breaks, worldwide holidays, luxury resorts, transfers and, where available, flight arrangements through trusted travel suppliers.
Flight availability through a supplier does not mean that Miah Travel Hub itself is an airline, flight consolidator or ATOL holder. Any financial protection that applies depends on the supplier, tour operator and booking type and will be stated in the relevant booking documents.
All quotations are subject to availability and can change before the supplier confirms the booking. A quotation is not a confirmed booking.
A booking is confirmed only once the required payment has been received, the supplier has accepted the booking and written confirmation has been issued. Customers must check all names, dates, room types, board arrangements and other details immediately.
Prices can change due to availability, supplier amendments, exchange-rate movements, taxes or other charges. Deposits, balance deadlines and accepted payment methods will be explained before confirmation. Failure to pay by the stated deadline may result in cancellation and loss of sums already paid.
Customers are responsible for providing complete and accurate passenger information. Names must match passports exactly. Charges caused by incorrect information, spelling errors or later changes are payable by the customer.
Requests to change a confirmed booking are subject to supplier approval and availability. Supplier charges, fare differences, administration costs or other fees may apply. Some bookings cannot be changed.
If a customer cancels, the supplier’s cancellation terms apply. Some bookings are non-refundable from confirmation. Any refund is subject to the supplier returning the relevant funds first. Where permitted by law, reasonable costs already incurred in arranging or administering the booking may be deducted.
Customers are responsible for checking passport validity, visa requirements, entry rules, health requirements and any other documentation needed for every traveller. Miah Travel Hub is not responsible where a traveller is refused travel or entry because requirements have not been met.
Comprehensive travel insurance is strongly recommended from the time of booking. Cover should be appropriate for the destination and activities and should normally include medical expenses, cancellation, curtailment, baggage and travel disruption.
Miah Travel Hub is not responsible for delays, cancellations, losses or changes caused by events beyond our reasonable control. These may include severe weather, natural disasters, pandemics, government restrictions, strikes, war, civil unrest, airport closures, airline disruption or other unforeseen events.
Where disruption occurs, we will provide reasonable assistance in communicating with the supplier but cannot guarantee a refund, amendment or alternative arrangement.
The relevant supplier is responsible for providing the accommodation, transport or other service described in the confirmation. Facilities, schedules, photographs and descriptions may be changed by the supplier.
Customers must behave responsibly and follow the rules of hotels, airlines, transport providers and other suppliers. A supplier may terminate services where behaviour is disruptive, unsafe, unlawful or damaging. No refund is guaranteed in those circumstances.
We take reasonable care to keep website information accurate, but destination information, hotel facilities, photographs, prices and availability may be supplied by third parties and may change without notice.
Any issue should be reported to the supplier immediately so that it has a reasonable opportunity to resolve the matter. Miah Travel Hub should also be contacted promptly. Written complaints after travel should include the booking reference and supporting evidence.
Nothing in these terms excludes liability that cannot legally be excluded. Subject to that, Miah Travel Hub is responsible for providing its agency service with reasonable care and skill but is not responsible for the independent acts or omissions of third-party suppliers.
These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction unless consumer law gives the customer the right to bring proceedings elsewhere.
Miah Travel Hub
United Kingdom
Telephone: +44 7777 166913
Email: info@miahtravelhub.co.uk
Website: https://miahtravelhub.co.uk
