Miah Travel Hub respects your privacy and is committed to handling personal information responsibly. This policy explains what information we collect, why we use it and the choices available to you.
Miah Travel Hub is an independent UK travel agency serving clients nationwide.
Email: info@miahtravelhub.co.uk
Telephone: +44 7777 166913
Website: https://miahtravelhub.co.uk
Depending on an enquiry or booking, we may collect names, contact details, travel dates, destination preferences, passenger ages, passport or identity information, nationality, accessibility information, dietary requirements, booking references, correspondence and payment-status information.
We do not intend to store full payment-card details. Payments may be handled by a bank, payment provider or travel supplier under its own privacy and security arrangements.
We may collect information when a customer contacts us by telephone, email, WhatsApp, social media or website form; requests a quotation; makes or amends a booking; or where another traveller provides the information on their behalf.
We use personal information to respond to enquiries, prepare quotations, arrange and administer bookings, communicate updates, provide support, keep accounting records, prevent fraud, resolve complaints and comply with legal obligations.
Under UK data-protection law, we generally process information because it is necessary to take steps at a customer’s request before entering into a contract, to perform a contract, to comply with legal obligations or for legitimate interests in operating and improving the business. Where required, we rely on consent.
Some arrangements may require health, accessibility, dietary or religious information. We request such information only where relevant and process it with appropriate care and, where required, explicit consent.
Information may be shared where necessary with hotels, airlines, transfer providers, tour operators, wholesalers, technology providers, payment providers, professional advisers and public authorities. Some suppliers may be located outside the United Kingdom.
Each supplier may act as an independent controller and may provide its own privacy notice. Miah Travel Hub does not sell personal information.
Travel bookings commonly require information to be sent to destinations outside the United Kingdom. Data-protection standards may differ in those countries. We share only information reasonably necessary to arrange or support the requested service.
We use reasonable organisational and technical measures to protect information from unauthorised access, loss, misuse or disclosure. No online system is completely secure.
Information is retained only for as long as reasonably necessary for customer support, accounting, tax, insurance, legal and dispute-resolution requirements. Retention periods may vary depending on the booking and applicable law.
The website may use essential cookies and, if enabled, analytics or similar technologies to understand site usage and improve performance. Non-essential cookies should be used only in accordance with the choices shown in the website’s cookie notice.
Direct marketing is sent only where permitted by law. Customers may unsubscribe or ask us to stop at any time. Service messages about an enquiry or booking are not marketing communications.
Subject to applicable law, customers may ask to access, correct, erase or restrict the use of their information, object to certain processing, receive certain information in a portable format or withdraw consent where processing is based on consent.
Customers also have the right to complain to the UK Information Commissioner’s Office. We would appreciate the opportunity to address the concern first.
We may process children’s information where required for a family booking. The lead passenger or parent or guardian is responsible for providing that information lawfully and accurately.
The website may link to third-party websites. Their privacy practices are governed by their own policies, and Miah Travel Hub is not responsible for those websites.
This policy may be updated when services, suppliers or legal obligations change. The latest version will be published on this page with its revision date.
Miah Travel Hub
United Kingdom
Telephone: +44 7777 166913
Email: info@miahtravelhub.co.uk
Website: https://miahtravelhub.co.uk
